Raritan Computer TR361 Manuel d'utilisateur

User Manual IPR-TR361 IPR-M1 IPR-TR362 IPR-M2 IPR-TR364 ver 3.2 LISTEDCUSLU1F61I.T.E. Copyright ©2004 Raritan Compu

2 IP-REACH USER MANUAL Product Photos IP-Reach M Series IP-Reach TR Series Package Contents IP-Reach ships as a fully configured stand-alon

CHAPTER 1: INTRODUCTION 3 Product Features Access • Remote KVM access via the Internet, LAN/WAN, or dial-up modem • Up to four simultaneous user t

4 IP-REACH USER MANUAL Terminology This manual makes use of the following terms to indicate components of a typical IP-Reach configuration. While re

CHAPTER 2: INSTALLATION 5 Chapter 2: Installation Configuring Target Servers Before installing IP-Reach, first configure any target servers that yo

6 IP-REACH USER MANUAL Linux Settings On target servers running Linux graphical interfaces, set the mouse acceleration to exactly 1 and set threshold

CHAPTER 2: INSTALLATION 7 Apple Macintosh Settings For target servers running an Apple Macintosh operating system, while using IP-Reach to access a

8 IP-REACH USER MANUAL TR Series Physical Connections Back Panel of IP-Reach TR Series AC Power Line Attach the included AC power cord to IP-Reach

CHAPTER 2: INSTALLATION 9 Serial Input Port (optional) Serially-controlled devices (VT100 terminal emulation) may be accessed remotely via IP-Reach

10 IP-REACH USER MANUAL KVM Output / Local Access Console Ports (optional) Connect a PS/2 keyboard, mouse, and multisync monitor to these ports if yo

CHAPTER 2: INSTALLATION 11 Initial Configuration During initial configuration, the IP-Reach Setup Wizard helps you quickly set up IP-Reach for the

12 IP-REACH USER MANUAL - Line Speed & Duplex: Enter the visual efficiency for the monitor: Auto detect 10 Mbps/Full Duplex, 10 Mbps/Half Duplex

CHAPTER 2: INSTALLATION 13 Connect to IP-Reach Remotely Having completed the physical installation of IP-Reach, you are now ready to establish an i

14 IP-REACH USER MANUAL Establish a Connection Upon launching the Raritan Remote Client (RRC), IP-Reach will request your user credentials. Log on w

CHAPTER 3: RARITAN REMOTE CLIENT (RRC) 15 Chapter 3: Raritan Remote Client Invoking Raritan Remote Client (RRC) via Web Browser IP-Reach features We

16 IP-REACH USER MANUAL 3. Depending on your browser’s security configuration, you may see any or all of the following dialog boxes, confirming the

CHAPTER 3: RARITAN REMOTE CLIENT (RRC) 17 Optional: Installing Raritan Remote Client Software Note: This step is optional. IP-Reach can be accessed f

18 IP-REACH USER MANUAL RRC Window Layout Raritan Remote Client functions are grouped into five general sections on the screen. Each section will be

CHAPTER 3: RARITAN REMOTE CLIENT (RRC) 19 RRC Navigator The RRC Navigator provides a single view to every known Raritan device, allowing convenient a

20 IP-REACH USER MANUAL Navigator Options Certain RRC Navigator attributes may be customized to your preferences. Display / Hide Navigator – Toggle

CHAPTER 3: RARITAN REMOTE CLIENT (RRC) 21 For a TCP/IP Connection, select how RRC should locate your Raritan device: • IP Address: The IP address as

FCC Information This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Ru

22 IP-REACH USER MANUAL Establishing a New Connection To connect to a Raritan networked device, simply double-click on its entry in the RRC Navigator

CHAPTER 3: RARITAN REMOTE CLIENT (RRC) 23 RRC Toolbar and Shortcuts Raritan Remote Client Toolbar The RRC Toolbar provides convenient, one-click ac

24 IP-REACH USER MANUAL RRC Status Bar The Status Bar at the bottom of the Raritan Remote Client window conveys information about the status of your

CHAPTER 3: RARITAN REMOTE CLIENT (RRC) 25 Remote KVM Console Control After using the RRC Navigator to establish a connection with an IP-Reach unit (s

26 IP-REACH USER MANUAL Single Mouse Mode / Dual Mouse Mode When remotely viewing a Target Server that uses a pointing device, by default you will se

CHAPTER 3: RARITAN REMOTE CLIENT (RRC) 27 Selecting Servers with a KVM Switch Two buttons allow users single-click access to the On Screen User Inter

28 IP-REACH USER MANUAL Keyboard Macros RRC allows users to create custom keyboard macros in order to send given key sequences to the remote server o

CHAPTER 3: RARITAN REMOTE CLIENT (RRC) 29 3. The Add Keyboard Macro dialog box opens. 4. Build the Keyboard Macro by editing all the fields in th

30 IP-REACH USER MANUAL 5. After clicking [OK], the Keyboard Macros dialog box will appear, listing your new keyboard macro. 6. Click [Close] to

CHAPTER 3: RARITAN REMOTE CLIENT (RRC) 31 Connection and Video Properties IP-Reach's dynamic video compression algorithms maintain KVM console u

This page intentionally left blank.

32 IP-REACH USER MANUAL Internet Flow Control Many public WAN links are by their very nature unpredictable. Packets sent over the public Internet do

CHAPTER 3: RARITAN REMOTE CLIENT (RRC) 33 Analog-to-Digital Settings The following parameters are best left to IP-Reach to automatically detect (on

34 IP-REACH USER MANUAL Color Calibration Automatic Color Calibration adjusts the color settings on IP-Reach to reduce excess color noise and data du

CHAPTER 3: RARITAN REMOTE CLIENT (RRC) 35 Remote Serial Control In addition to remote KVM console access, IP-Reach also offers users the convenience

36 IP-REACH USER MANUAL Changing Serial Settings You may change the serial terminal settings such as baud rate, parity, and stop bits used by IP-Rea

CHAPTER 3: RARITAN REMOTE CLIENT (RRC) 37 Log Files IP-Reach provides detailed activity logs for troubleshooting purposes, which may be downloaded to

38 IP-REACH USER MANUAL

CHAPTER 4: ADMINISTRATIVE FUNCTIONS 39 Chapter 4: Administrative Functions Accessing the Administrative Functions Access and execute Administrative

40 IP-REACH USER MANUAL Remote Admin Console An alternative way to access IP-Reach’s administrative functions is to do so remotely, using the Raritan

CHAPTER 4: ADMINISTRATIVE FUNCTIONS 41 Network Configuration After making changes to the Network Configuration, press <Ctrl+S> to save. You m

TABLE OF CONTENTS i Contents Chapter 1: Introduction ... 1 IP-Reach Overview ...

42 IP-REACH USER MANUAL • Enable IP Failover (TR Series only): This setting, which appears only for TR Series models, enables the secondary Ethernet

CHAPTER 4: ADMINISTRATIVE FUNCTIONS 43 Two Paths – Two Ports Each: Used when IP-Reach is connected to two KVM switch configurations. There are two

44 IP-REACH USER MANUAL Three Paths – Two Ports, One Port, One Port (2, 1, 1) : Used when IP-Reach is connected to three KVM switch configurations. T

CHAPTER 4: ADMINISTRATIVE FUNCTIONS 45 Security Configuration • Encryption mode: Toggle through the choices and select the desired level of encry

46 IP-REACH USER MANUAL • PC Share Mode: Determines global concurrent remote access. Enables up to eight remote users to simultaneously log on to on

CHAPTER 4: ADMINISTRATIVE FUNCTIONS 47 • Private key: Enter a private key password. This private key acts as a second level of password protection.

48 IP-REACH USER MANUAL - No Limit (default): Each active user can consume as much bandwidth as needed. - 10, 5, 2, or 1 megabit or 512, 256, 128 k

CHAPTER 4: ADMINISTRATIVE FUNCTIONS 49 Create or Change Group Accounts 1. At the Main Menu, type <G> to add or change a Group Account. 2.

50 IP-REACH USER MANUAL 3. The Group Account Settings screen appears. a. Type the Group Account name in the Group Name field. The name can consist

CHAPTER 4: ADMINISTRATIVE FUNCTIONS 51 5. Your changes are not yet saved. You will be returned to the Group Account Settings screen for the user gr

ii TABLE OF CONTENTS Remote Serial Control...

52 IP-REACH USER MANUAL Create or Change User Accounts 1. At the Main Menu, type <U> to add or change a user account. 2. The User Account w

CHAPTER 4: ADMINISTRATIVE FUNCTIONS 53 4. Press <CTRL> + <M> to return to the Main Menu. Delete User Accounts To delete an existing us

54 IP-REACH USER MANUAL Remote Authentication Implementation Introduction Note to CommandCenter Users If you plan to configure IP-Reach to be integra

CHAPTER 4: ADMINISTRATIVE FUNCTIONS 55 Authentication vs. Authorization When your IP-Reach unit is configured for remote authentication, the externa

56 IP-REACH USER MANUAL General Settings for Remote Authentication You must log on to IP-Reach as default Administrator (user name <admin>, pas

CHAPTER 4: ADMINISTRATIVE FUNCTIONS 57 b. Type the server secret needed to authenticate against your remote authentication servers in the Server Se

58 IP-REACH USER MANUAL 6. If you are appointing Remote Accounting, in the Authentication and Accounting screen, <TAB> to the Enable Remote Ac

CHAPTER 4: ADMINISTRATIVE FUNCTIONS 59 Returning User Group Information via RADIUS When a RADIUS authentication attempt succeeds, IP-Reach determine

60 IP-REACH USER MANUAL Time and Date Current Date and Time on the IP-Reach unit are listed on this screen. Once saved, Time and Date changes will no

CHAPTER 4: ADMINISTRATIVE FUNCTIONS 61 View IP-Reach Status The IP-Reach Event Log screen shows a log file containing information about IP-Reach log

Important Information Login • The default IP-Reach login user name is <admin>, with the password <raritan>. This user has administra

62 IP-REACH USER MANUAL Diagnostics While navigating the Main Menu of the Administrative Console, pressing <D> and <Enter> will invoke th

APPENDIX A: SPECIFICATIONS 63 Appendix A: Specifications ITEM DIMENSIONS (WXDXH) WEIGHT POWER IPR-TR361 2U 19” Rackmount Case: 19” (W) x 21.25”

64 IP-REACH USER MANUAL Cable Specifications Standard RJ11 based phone cord to connect modem to a phone line (provided)** Category 5e UTP cable to co

APPENDIX B: SNMP FEATURES 65 Appendix B: SNMP Features For convenient monitoring with standard network management systems such as HP OpenView or IBM

66 IP-REACH USER MANUAL

APPENDIX C: FREQUENTLY ASKED QUESTIONS 67 Appendix C: Frequently Asked Questions QUESTION: ANSWER: What is IP-Reach? IP-Reach is the easiest, faste

68 IP-REACH USER MANUAL QUESTION: ANSWER: How Is IP-Reach administration carried out? Administrators access IP-Reach through a connected IP-Reach Ad

APPENDIX D: TROUBLESHOOTING 69 Appendix D: Troubleshooting Problems and Suggested Solutions REMOTE CONNECTION PROBLEMS SOLUTION I cannot connect to

70 IP-REACH USER MANUAL DIRECT ANALOG USER CONSOLE PROBLEMS SOLUTION from a Direct Analog User Console. users are currently attempting to control the

APPENDIX D: TROUBLESHOOTING 71 KVM ON-SCREEN USER INTERFACE (OSUI) PROBLEMS SOLUTION Clicking on the Enter On-Screen Menu button does not bring up

This page intentionally left blank.

72 IP-REACH USER MANUAL MOUSE PROBLEMS SOLUTIONS The larger IP-Reach Mouse Pointer does not track or is not in sync (not aligned) with the smaller Ta

APPENDIX D: TROUBLESHOOTING 73 255-80-3100 IP-REACH PROBLEMS SOLUTION There is no control and no frame grabbing activity occurring. IP-Reach seems t

74 IP-REACH USER MANUAL Event Log File and On-Screen Error Codes IP-Reach will display or log an error code in the IP-Reach Event Log Screen in the

APPENDIX D: TROUBLESHOOTING 75 255-80-3100 ERROR CODE (LAST 4 DIGITS) MEANING RECOMMENDATION 0011 The Ethernet controller could not be found. There

76 IP-REACH USER MANUAL ERROR CODE (LAST 4 DIGITS) MEANING RECOMMENDATION Recovery CD-ROM. 0024 SSL read failed. Reboot IP-Reach. Make sure the B

CHAPTER 1: INTRODUCTION 1 Chapter 1: Introduction IP-Reach Overview Congratulations on your purchase of IP-Reach, the industry-leading solution for